Pharmacy team preparing repeat prescriptions
Prescriptions

Repeat prescriptions, sorted

Order your regular NHS medication from Chesters Pharmacy in Shard End and collect when it suits you. No queueing at the surgery and no guessing when it is ready.

Call 0121 748 1501
How it works

Four steps from request to collection

01

Send us your request

Order through the patient app or call the pharmacy with the items you need.

02

We contact your surgery

Our team chases the prescription with your GP practice and checks nothing is missing.

03

You get a notification

As soon as your medication is bagged we let you know it is ready to collect.

04

Collect or have it delivered

Pick up in Shard End or ask about free local delivery if getting to us is difficult.

Nominate us

Make Chesters your nominated pharmacy

Once you nominate us, your electronic prescriptions come straight to Shard End Crescent. You do not need paper slips and you do not need to ring the surgery each month.

How to nominate
  • Your prescription arrives with us electronically as soon as the GP signs it.
  • We hold your regular items so repeat requests are quicker each month.
  • You can still use any other pharmacy if you are away from Birmingham.
Our app

Order prescriptions from your phone

Request repeat medication, track every order and get a notification the moment it is ready to collect from Chesters Pharmacy. No queueing, no phone calls, no paper slips.

Prescription ready alertsA notification lands the moment your medication is bagged and waiting.
Secure NHS loginSign in with NHS login so your details stay protected end to end.
Live order trackingFollow every request from surgery approval through to collection.
One tap reordersYour regular items are saved, so reordering takes seconds.
Chesters Pharmacy patient app home screen
Questions

Repeat prescription questions

Most repeat prescriptions are ready within two working days, though it depends on how quickly your GP surgery approves the request. Order a few days before you run out so there is time to sort any queries.

Yes. We deliver across Shard End and nearby parts of Birmingham for patients who find it hard to get to the pharmacy. Speak to the team and we will set it up on your record.

We will tell you straight away, source it from another wholesaler where we can, and speak to your GP about an alternative if the item is unavailable nationally.

NHS prescription charges apply unless you are exempt. If you pay for several items each month, ask us about a prescription prepayment certificate, which often works out cheaper.